Discussion:
[Apcupsd-users] Need Support and I Feel there is a BUG in the APCUPSD
Teja M
2017-07-12 14:42:54 UTC
Permalink
Hi,

I bought the APCUPSD DEAMON recently. I have installed deamon successfully
for windows.

Now I found a bug in that deamon, i.e In the event's log it is not creating
an event when it is installed or updated or any other operations like ups
events.

*In APCUPSD SOFTWARE, *it is creating a service but not event source. In
the registry *regedit.exe, *when we check here, it is creating a service
but not in the eventlog--> Application.

To get the event log in the *Eventvwr, *the APCUPSD source should be in the
Eventlog-->Application.

It is not creating the source.

Please let me know about this as soon as possible.




*Here are the details that you require:*


- Your operating system : *Windows 10*
- The model and UPS cable you are using :* APC Smart-ups 750*
- The version of apcupsd you are using : * 3.14.14*
- A clear description of the problem : *Check above
for Description.*
-
--
Thanking you,

Best Regards,

Teja
Jan Ceuleers
2017-07-12 16:03:16 UTC
Permalink
Post by Teja M
Hi,
I bought the APCUPSD DEAMON recently. I have installed deamon
successfully for windows.
I am an apcupsd user just like you, meaning that I'm not a developer.

I cannot help you with your problem, but I just want to set your
expectations. Apcupsd is free open-source software (FOSS), meaning that
you have not "bought" it, and also meaning that I'm afraid you do not
have an entitlement to support.

People here are helpful, and they might have a solution for you, but any
help you get is on a best-effort basis.

Best regards, Jan

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